Delivery Information

Delivery

We try to deliver your order to you in the best condition and in the fastest time possible. If your purchase is above Rs 1499 or more, we will deliver the product to you free of cost. On all other orders a charge of Rs 75 is applicable.
If the order is lost or un-delivered to your location, we will refund the complete amount you paid including any shipping charges.
If you wish to return an order or cancel part of it, the original shipping charges will not be refunded

  • How do I track the status of my order?
    1. We will notify at every step via email so you know every little of movement of your order.
      You can also track the status of your order in your Trendy Divva Account.
      An AWB number will be provided to you which can be used to track your shipment through the courier company’s website.
  • How long will my order take to arrive?
    1. On placing the order, a summary including the estimated delivery time will be sent to you via email.
      The standard time of our delivery methods are also below:
      Standard delivery takes from 5 – 7 days
      Fast delivery takes 2 -3 days. (Available Soon)
  • What are the shipping charges?
    1. If your purchase is above Rs 1499 or more, we will deliver the product to you free of cost. On all other orders a charge of Rs 75 is applicable for standard delivery.
      We also offer a faster mode of delivery, which is available at a cost of Rs 150.
  • How are my orders delivered to me?
    1. At Trendy Divva we strive to get your order to you as soon as possible. That’s why we use a mix of reliable courier partners to get your products to your location in the most efficient way possible.
  • How can I find out if you deliver to my POST Code?
    1. Trendy Divva delivers all over India including all the major cities. We try and deliver in every corner of the country but due to certain restrictions are unable to deliver to some areas.
      If you are unsure about your pin code or area, please contact our customer care team before placing your order.
  • Do you deliver outside India?
    1. At this point, we are unable to deliver our products outside of India.
  • What if the product is not delivered in the given time?
    1. Sometimes deliveries may take longer due to factors outside our control. These include bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases our team will reach out to you and inform you of the issue.
      If your delivery is late and you do not hear from us, please contact us and we will credit you with any delivery charges that you may have paid.
      If the order is lost or not delivered, either a refund or a replacement can be requested.